Privacy Policy
1. Introduction
Welcome to 1ClickIndexer (“we,” “our,” “us,” or the “Platform”).
1ClickIndexer is a URL submission, crawler dispatch, and SEO tools platform operated by 1ClickIndexer.
We respect your privacy and are committed to handling personal information responsibly. This Privacy Policy explains how information may be collected, used, stored, disclosed, and protected when you visit our website, create an account, purchase credits, submit URLs, use our SEO tools, access our APIs, or contact our support team.
This policy applies to our website, account dashboard, digital services, URL processing features, payment-related activities, and other features that link to this Privacy Policy.
By using our services, you acknowledge that you have read this Privacy Policy. Where applicable law requires consent for a particular processing activity, we will seek that consent separately.
If you do not agree with this Privacy Policy, please discontinue using the relevant services.
2. Information We Collect
We collect or process information necessary to operate the platform, provide our services, process transactions, maintain security, and respond to enquiries.
The information collected depends on the features you use and how you interact with the platform.
2.1 Account and Registration Information
When you register for an account or update your profile, we may collect:
- Name or account display name.
- Email address.
- Username and account identifier.
- Password or authentication credentials in the form supported by our authentication system.
- Account preferences and settings.
- Account status and registration timestamps.
- Information you voluntarily provide to our support team.
You should not share your password or authentication credentials with anyone, including our support team.
2.2 Submitted URLs and SEO Data
When you use 1ClickIndexer to submit or analyze URLs, we may process:
- Submitted webpage URLs and domain names.
- URL submission history and processing status.
- Submission timestamps and identifiers.
- HTTP response codes and technical processing results.
- Crawler dispatch and verification information, where supported.
- URL validation and duplicate-detection results.
- Robots.txt, noindex, canonical, and crawlability information, where relevant to a tool.
- Sitemap extraction results and broken-link reports.
- CSV files, text files, or other supported data that you upload.
- API requests, webhook events, and associated technical logs, where those features are available.
Please ensure that you have the necessary rights and permissions before submitting URLs, files, or information relating to another person or organization.
You should avoid including passwords, private access tokens, confidential customer records, or sensitive personal information in submitted URLs or files unless the relevant service expressly supports that use and it is lawful.
2.3 Payment and Billing Information
When you purchase credits or other services, we may process:
- Order and transaction identifiers.
- Purchased products and credit quantities.
- Transaction amounts and applicable taxes.
- Payment status and timestamps.
- Billing name and billing details, where required.
- Invoice and receipt information.
- Refund, reversal, and payment-dispute records.
- Limited payment references provided by the payment processor.
Payments may be processed through Cashfree Payments or another payment provider expressly made available at checkout.
Your payment provider may independently collect payment information necessary to authorize and process a transaction.
Please consult the relevant payment provider's privacy policy for information about its independent data-handling practices.
2.4 Technical and Device Information
When you access our website or services, certain technical information may be collected through server logs, application infrastructure, or similar technologies, depending on our configuration.
This information may include:
- IP address.
- Browser type and version.
- Operating system and device type.
- Requested pages and service endpoints.
- Referring URLs.
- Access timestamps and session information.
- Error logs, performance data, and diagnostic information.
- Security events and authentication attempts.
We use this information where necessary to maintain service reliability, troubleshoot errors, detect abuse, and protect the platform.
2.5 Communications and Support Information
If you contact us through email, website forms, telephone, WhatsApp, or other supported channels, we may process the information you provide, including:
- Your name and contact details.
- Your account or order reference.
- The subject and contents of your enquiry.
- Relevant screenshots or supporting documents.
- Correspondence and support history.
- Information needed to investigate billing, account, or technical issues.
Please avoid sending unnecessary sensitive information when contacting support.
2.6 Affiliate and Referral Information
If you use an affiliate or referral feature, where available, we may process referral identifiers, referral activity, qualifying transaction records, commission calculations, payout status, and information needed to administer the program.
Payment or identity information required for payouts will be handled according to the applicable program terms and legal requirements.
3. How We Use Your Information
We use personal information only for purposes that are appropriate, lawful, and relevant to operating our services.
Depending on the information and feature involved, we may use it to:
- Create and administer user accounts.
- Authenticate users and maintain account security.
- Process URL submissions and provide requested SEO tools.
- Track processing status and display submission history.
- Allocate purchased credits and maintain account balances.
- Process payments and generate applicable receipts or invoices.
- Investigate failed submissions, billing discrepancies, and support requests.
- Detect fraud, unauthorized access, malicious activity, and misuse.
- Monitor application performance and diagnose technical errors.
- Maintain records required for accounting, tax, legal, and compliance purposes.
- Respond to lawful requests from competent authorities.
- Communicate important account, transaction, security, or policy updates.
- Improve platform reliability and user experience.
- Administer affiliate or referral features where available.
- Enforce our Terms of Service and applicable policies.
Where processing requires consent under applicable law, we will obtain and manage that consent as required.
We do not treat your use of the platform as unrestricted permission to use your personal information for unrelated purposes.
4. Cookies and Similar Technologies
Our website may use cookies, session identifiers, local storage, or similar technologies, depending on the features and integrations enabled.
These technologies may be used for the following purposes.
4.1 Essential Cookies
Essential technologies may support:
- Login and authentication.
- Session management.
- Account security.
- Form submission and transaction workflows.
- Protection against certain types of abuse.
Disabling essential cookies may affect some website features.
4.2 Preferences and Functionality
Where implemented, these technologies may remember interface preferences, language settings, or other choices that improve usability.
4.3 Analytics and Performance
If analytics tools are enabled, they may help us understand page visits, performance, navigation patterns, errors, and general usage trends.
Analytics information should be configured and handled in accordance with applicable privacy requirements.
4.4 Advertising and Third-Party Cookies
If advertising, remarketing, or other third-party tracking tools are implemented, those technologies may collect information according to their respective policies and settings.
Where required, we will provide appropriate notice and obtain consent before using non-essential cookies or similar technologies.
You may be able to control cookies through your browser settings and any consent-management controls provided on the website.
Please note that disabling certain cookies may limit functionality.
5. Payment Processing and Financial Transactions
1ClickIndexer offers digital products and credit packages that may be purchased through the payment options displayed at checkout.
1ClickIndexer is identified as the operating company for commercial transactions on the platform.
Payment providers may process payment credentials, transaction details, device information, and fraud-prevention data to complete transactions and comply with their own legal obligations.
We may receive transaction confirmations, payment references, order status, and other information needed to allocate credits, issue invoices, provide support, and resolve disputes.
We do not control the independent privacy practices of third-party payment providers. Their handling of information is governed by their respective policies and applicable law.
If a payment fails, is disputed, or requires verification, we may use the relevant transaction information to investigate the issue and determine the appropriate response.
6. How We Share Information
We do not make personal information available to third parties without a legitimate purpose. Information may be disclosed in the circumstances described below, subject to applicable law.
6.1 Service Providers
We may share information with authorized service providers that help us operate the platform, such as:
- Website hosting and cloud infrastructure providers.
- Payment processors.
- Authentication and account-management providers.
- Email and customer-support services.
- Monitoring, diagnostics, and security providers.
- Analytics providers, where enabled.
- API and technical infrastructure providers.
These providers should receive only the information reasonably necessary to perform their relevant functions and must handle it under applicable contractual and legal obligations.
6.2 Search Engines and Technical Endpoints
When you submit a URL or use a feature that sends information to a search engine, crawler, or third-party endpoint, the relevant URL or technical information may be transmitted as necessary to perform the requested operation.
For example, a URL submission service may send the submitted URL and associated technical request information to the relevant endpoint.
You should understand that submitting a URL may make that URL available to the receiving service according to its own policies and systems.
We do not control how an independent search engine subsequently crawls, indexes, or displays a publicly accessible webpage.
6.3 Legal and Regulatory Requirements
We may disclose information where reasonably necessary to:
- Comply with applicable laws, regulations, court orders, or valid legal processes.
- Respond to lawful requests from competent authorities.
- Investigate suspected fraud or unlawful activity.
- Protect the rights, safety, and security of users or the public.
- Enforce our agreements or defend legal claims.
We will assess applicable legal requirements before making disclosures.
6.4 Business Transfers
If our business or a material part of it is reorganized, acquired, merged, or transferred, relevant information may be transferred as part of the transaction, subject to applicable law and appropriate safeguards.
6.5 With Your Direction or Consent
We may share information when you expressly request or authorize a disclosure, or where another lawful basis permits it.
7. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this policy, subject to applicable law.
Retention periods may vary according to the type of information and the reason it was collected.
Examples include:
- Account information: Retained while your account remains active and for an appropriate period afterward where necessary for security, dispute resolution, or legal compliance.
- URL submission records: Retained as needed to provide submission history, support reporting, investigate processing issues, and operate the service.
- Payment and invoice records: Retained for applicable accounting, tax, audit, and legal requirements.
- Support communications: Retained as necessary to resolve enquiries, document decisions, and address disputes.
- Security and technical logs: Retained for a proportionate period to investigate incidents, detect abuse, and maintain system reliability.
Information may be deleted, anonymized, or securely disposed of when it is no longer required, subject to legal obligations, unresolved disputes, and legitimate security requirements.
Closing an account does not necessarily result in the immediate deletion of every record. Some information may need to be retained where required by law.
We will apply appropriate retention and deletion procedures based on the relevant data and applicable requirements.
8. Data Security
We take reasonable measures designed to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.
Depending on the systems involved, safeguards may include:
- Encrypted connections using HTTPS/TLS.
- Access controls and authentication mechanisms.
- Restricted access to operational systems.
- Security monitoring and diagnostic logs.
- Payment processing through supported third-party payment providers.
- Backup, recovery, and incident-management procedures.
- Measures intended to detect suspicious account activity.
No website, application, network, or storage system can be guaranteed to be completely secure.
You are responsible for protecting your account credentials, using appropriate passwords, and promptly reporting suspected account compromise.
If a personal data breach occurs, we will assess the incident and take the actions required under applicable law, including notifications where legally required.
9. Your Privacy Rights and Choices
Depending on your location, the nature of the information, and applicable law, you may have rights relating to your personal information.
These rights may include:
- Requesting information about the personal data we process.
- Requesting access to eligible personal information.
- Requesting correction or updating of inaccurate information.
- Requesting deletion of information where legally permissible.
- Withdrawing consent where processing is based on consent.
- Raising a grievance or privacy complaint.
- Requesting information about applicable grievance-redressal procedures.
- Exercising other rights available under applicable law.
Some information may need to be retained for legal compliance, accounting, security, or dispute resolution. In those circumstances, we will explain any applicable limitations where required.
9.1 Account Information
You should keep your account information accurate and contact support if you need help correcting information that cannot be changed through your account settings.
9.2 Consent Withdrawal
Where we rely on your consent for a particular processing activity, you may withdraw that consent through the available mechanism or by contacting us.
Withdrawal will not affect the lawfulness of processing carried out before withdrawal. It may also affect our ability to provide a feature that depends on the relevant information.
9.3 Privacy Requests
To make a privacy request, contact us using the details in Section 16.
We may request reasonable information to verify your identity and protect against unauthorized disclosure. We will respond within the time limits and under the procedures required by applicable law.
10. India-Specific Privacy and Data Protection
1ClickIndexer operates from India, and our processing of personal information is subject to applicable Indian laws and regulations.
Depending on the processing activity and the legal framework applicable to it, we will provide required notices, obtain consent where necessary, facilitate applicable rights, implement reasonable safeguards, and address grievances according to the relevant requirements.
The legal basis and obligations applicable to a particular activity may depend on its purpose, the type of data involved, and the legal provisions in force.
Nothing in this policy is intended to remove any right or protection that cannot lawfully be excluded.
11. International Data Transfers
Some of our infrastructure or service providers may process information in countries outside India, depending on the services and integrations we use.
Where personal information is transferred internationally, we will apply the safeguards and restrictions required by applicable law.
The privacy and data-protection laws of the destination country may differ from those in your place of residence.
For information about a particular transfer or service provider, you may contact us using the details below.
12. Third-Party Websites and Services
Our website may contain links to third-party websites, documentation, payment pages, search engines, or other external services.
When you access a third-party service, its own terms and privacy policy govern its processing of your information.
We do not control the independent privacy practices, security measures, content, or policies of third-party websites.
We encourage you to review the relevant privacy policy before providing personal information to an external service.
A link to a third-party service does not necessarily imply our endorsement of that service.
13. Children's Privacy
1ClickIndexer is intended for individuals and businesses using professional SEO, URL submission, and related digital services.
The platform is not designed to collect personal information from children without the necessary legal authorization.
If you believe that a child has provided personal information in circumstances where such collection is not permitted, please contact us with relevant details.
We will review the matter and take appropriate action in accordance with applicable law.
Where age-related restrictions or parental-consent requirements apply, those requirements must be satisfied before the relevant processing takes place.
14. Marketing and Service Communications
We may send communications necessary to operate your account, including:
- Account verification messages.
- Purchase confirmations and receipts.
- Credit allocation and transaction updates.
- Important service notifications.
- Security alerts.
- Policy and legal updates.
- Responses to support requests.
Where we send promotional communications, we will follow applicable consent and communication requirements.
If an unsubscribe mechanism is provided, you may use it to opt out of eligible marketing messages. You may also contact us for assistance.
Opting out of marketing communications will not necessarily stop essential transactional, security, or legally required communications.
15. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our services, information-handling practices, technology, or legal obligations.
When changes are made, we will publish the revised policy on this page and update the “Last Updated” date.
Where material changes require notification or consent under applicable law, we will follow those requirements.
We encourage you to review this page periodically to understand our current privacy practices.
Your continued use of the platform after a revised policy takes effect does not replace any consent that must separately be obtained under applicable law.
16. Contact Information and Privacy Grievances
If you have questions, concerns, access requests, correction requests, deletion requests, or complaints about this Privacy Policy or our handling of personal information, please contact us.
We will review your request and respond in accordance with applicable legal requirements.
If a designated privacy grievance officer or other statutory contact is required under applicable law, their verified details and applicable complaint procedure will be published here.
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1ClickIndexer is operated by 1ClickIndexer.